Privacy Policy

Last updated: October 11, 2026

1. Introduction

Inventory Risk ("we", "our", "us") is a Shopify application that helps merchants predict and prevent stockouts using demand forecasting and Monte Carlo simulation. This Privacy Policy describes how we collect, use, and protect information when you use our application.

2. Information We Collect

2.1 Shopify Store Data

When you install Inventory Risk, we access the following Shopify data via the Shopify Admin API:

• Product information: Product titles, variants, SKUs, prices, vendor names, and inventory quantities
• Order history: Order details including line items, quantities, prices, and order dates (up to 60 days)
• Store information: Your Shopify store domain and store name

2.2 How We Use This Data

• Calculate demand patterns and volatility for your products
• Run Monte Carlo simulations to predict stockout risk
• Generate reorder recommendations and buffer calculations
• Compute vendor lead time analytics

3. Data Storage and Security

All data is stored in a Turso (libSQL) database hosted on AWS us-east-1. Data is encrypted in transit (TLS) and at rest. We do not sell, share, or provide your data to any third parties.

4. Data Retention and Deletion

We read order line items (order ID, variant ID, quantity, price, and date) only to estimate demand. We keep a rolling 60 days of order data and delete older records automatically.

When you uninstall Inventory Risk, we delete your stored session, order and inventory data immediately. We do not collect customer names, emails, phone numbers or addresses.

You may request deletion of your data at any time by contacting us atsupport@newcastletek.com. We will process your request within 7 business days.

5. Third-Party Services

We use the following third-party services:

• Shopify: For store authentication and API access (subject to Shopify's privacy policy)
• Fly.io: For application hosting
• Turso: For database hosting

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us atsupport@newcastletek.com.